The new social is online- are you there?

It’s an exciting time to be alive on the internet.  It’s so exciting that people everywhere are sharing online, sharing with friends and family.  People are voicing their thoughts and opinions and experiences across the globe.

I was talking to a guy who is in his 90’s and is using the internet to find out more about his family history.  I read a comment on Twitter about Grandparents who are on Facebook on their iPads keeping up with their extended family everywhere and anywhere.

We are becoming more connected with each other via the internet.  The connections are instant, and not only limited to words, but rich with pictures and videos.  The connections are happening right now on our phones, computers and tablets.

People are talking about everything across Facebook, Twitter, Google+, online communities, forums, email, and so much more.

Are you there joining in, providing a personal face to your business?  Do you know what people are saying about you?  Are you asking questions, getting feedback, finding out what is popular about your services or products with your customers.

Can people find you if they search for you? Do they know how to contact you to ask a question?  If someone wants to refer a friend to you, can they direct them to your social pages?

Are you being part of the excitement of being online?  Are you engaging your market, are you answering their questions, are you showing them the way to your front door? Or are they walking past you because someone else is more exciting, engaging and entertaining?

Featured image courtesy of Johan Larsson licensed via Creative Commons.